Privacy Policy

VetPrep is deeply committed to protecting your privacy and ensuring the security of your data with cutting-edge technology and robust infrastructure. This statement provides a concise overview of our privacy practices, data handling, security measures, and compliance with privacy legislation, underscoring our pledge to safeguard your information and enhance your privacy posture. By using the VetPrep website or mobile app, you consent to the data practices described in this statement.

Data Collection and Usage

VetPrep collects both personally identifiable information (e.g., email, name, address, telephone number) and anonymous demographic data (e.g., ZIP code, preferences). We employ Black Pearl Diver to gather this personal information, supporting our service operation, quality maintenance, and customization of user experiences. Automatically collected data on your device and usage (IP address, browser type) helps us improve service quality and analyze website usage. VetPrep may use this data to retarget marketing and sales efforts to make relevant resources accessible to our audience, ensuring a more personalized and practical engagement.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through VetPrep public message boards, including social, this information may be collected and used by others. Note: VetPrep does not read your private online communications.

Compliance with Privacy Laws

Our practices comply with the California Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar privacy legislation across various states, ensuring your data is handled with the utmost care and in legal compliance. Our activities are tailored to align with U.S. privacy regulations, emphasizing our dedication to legal adherence and data protection.

Cookie Management and User Consent

Our site employs cookies to enhance your browsing experience and offers tools to control your consent and preferences. A consent management system is in place, ensuring you have transparent options for managing your data, such as opting out, deleting your information, or understanding what data we collect about you.

Cookies on our site mainly enhance your experience by saving time. They allow our server to recognize you when you return, making recalling your preferences and information like login, billing, and shipping addresses easier. This lets you quickly access your customized VetPrep features. You can accept or decline cookies; however, opting out may limit your use of our interactive services.

Use and Sharing of Personal Information

Your personal information enables us to operate our website, deliver your desired services, and inform you of additional offerings. We are committed to not selling, renting, or leasing customer lists to third parties. Shared data with trusted partners is strictly to assist in delivering our services under stringent confidentiality obligations. Sensitive personal information is handled with special care and not used or disclosed without your explicit consent. VetPrep may also contact you via surveys to research your opinion of current services or potential new services.

VetPrep does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

VetPrep keeps track of the websites and pages our customers visit within VetPrep to determine which VetPrep services are the most popular. This data is used to deliver customized content and advertising within VetPrep to customers whose behavior indicates interest in a particular subject area.

VetPrep will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on VetPrep or the site; (b) protect and defend the rights or property of VetPrep; and, (c) act under exigent circumstances to protect the personal safety of users of VetPrep, or the public.

Security Measures

Our security measures include the use of reliable cloud platforms for hosting, certified data centers, encryption, and comprehensive protection protocols to guard your data against unauthorized access or disclosure. We strive for the highest levels of security and operational reliability.

Policy Updates and Contact Information

We periodically update this privacy statement to reflect privacy law changes and incorporate feedback, ensuring clarity and compliance. Should you have any questions or concerns, please contact us directly at [email protected]. We are committed to addressing and resolving any issues promptly and effectively.

This statement reflects VetPrep's ongoing commitment to transparency, security, and compliance, maintaining the trust and confidence you place in our services.

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